Remote Mortgage Loan Officer (north Carolina)

Zillow Group

Remote, North Carolina, US
Fully remote
High-volume inbound and outbound calls
Digital leads conversion
Phone-based sales environment
Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls

Job Summary

  • Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls.
  • Manage a large pipeline of active purchase loans while meeting defined SLAs, productivity metrics, and call expectations.
  • Deliver a consistent, high-quality customer experience through phone, email, and text communication.

Matching Summary

Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls.

Skills & Requirements

Must-have

  • high-volume inbound and outbound calls
  • digital leads conversion
  • phone-based sales environment
  • customer journey guidance
  • pipeline management
  • CRM and LOS proficiency

Nice-to-have

  • reimagining how people move
  • innovative, inclusive, engaging culture
  • reshaping an industry
  • empowered to grow

Key Requirements

  • 3+ years mortgage origination experience
  • Active NMLS Loan Originator
  • Multiple state licenses
  • Purchase transactions emphasis
  • 20-hour SAFE Pre-Licensing Education
  • SAFE Mortgage Loan Originator Test
  • Physically located in North Carolina

Work Rights

Physically located in North Carolina

Tailored Resume

Cover Letter