IT Support Specialist

TB INVESTMENT HOLDING PTE. LTD.

Singapore, Singapore
Hybrid
5+ years it support experience
Microsoft 365 administration
Global office infrastructure management
TB Investment Holding Pte. Ltd. is seeking a Senior IT Support Specialist to manage IT operations across global offices, troubleshoot complex issues, and oversee system administration and user management. The ideal candidate will have a degree in IT or a related field, with over five years of experience in IT support, including senior roles. Strong communication and organizational skills are essential for this position, which may require providing 24/7 support

Job Summary

  • The role involves providing senior-level IT support for global offices to ensure efficient operations across all locations.
  • Candidates will administer user accounts, manage Microsoft 365 services, and oversee the full lifecycle of IT equipment.
  • The position requires acting as the primary escalation point for complex issues while developing IT support standards.

Matching Summary

Match Score: 85

TB Investment Holding Pte. Ltd. is seeking a Senior IT Support Specialist to manage IT operations across global offices, troubleshoot complex issues, and oversee system administration and user management. The ideal candidate will have a degree in IT or a related field, with over five years of experience in IT support, including senior roles. Strong communication and organizational skills are essential for this position, which may require providing 24/7 support.

Skills & Requirements

Must-have

  • 5+ years IT support experience
  • Microsoft 365 administration
  • Global office infrastructure management
  • Hardware and network troubleshooting
  • Cross-regional team communication

Nice-to-have

  • Self-driven organizational skills
  • Project management for expansions
  • Vendor collaboration experience
  • Digitalisation initiative contribution
  • 24/7 support availability

Key Requirements

  • Degree or Diploma in IT or Computer Science
  • Minimum 5 years of IT support experience
  • At least 2 years in a senior or regional role

Work Rights

Not specified

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