Accompany and advise policyholders throughout their journey with Ornikar Assurance, managing their claims and ensuring the best possible experience
Job Summary
Accompany and advise policyholders throughout their journey with Ornikar Assurance, managing their claims and ensuring the best possible experience.
Monitor the quality of the portfolio, identify areas for continuous improvement, and collaborate with the Claims department for optimal policyholder support.
Join the leading driving school in France, a scaleup committed to mobility and road safety, fostering a culture of initiative, audacity, and collective progression.
Matching Summary
Accompany and advise policyholders throughout their journey with Ornikar Assurance, managing their claims and ensuring the best possible experience.
Skills & Requirements
Must-have
Customer support insurance
Manage complex cases
Monitor portfolio quality
Client relationship management
Insurance subscription policy
Nice-to-have
Initiative and audacity
Collective progression
Continuous improvement
Proactive feedback
Key Requirements
Minimum 3 years customer service experience
Proven experience in the insurance sector
Excellent written and oral communication in French