Food And Beverage Supervisor

Sofitel Sydney Wentworth

Mexico City, Mexico
On-site
Daily restaurant operations management
Cash handling and financial controls
Guest complaint resolution
The role requires ensuring smooth daily restaurant operations while maintaining high standards of quality and customer satisfaction

Job Summary

  • The role requires ensuring smooth daily restaurant operations while maintaining high standards of quality and customer satisfaction.
  • The supervisor will lead and orient service staff, manage cash and equipment, and collaborate closely with chefs and reception to deliver exceptional service.
  • A strong focus on luxury service standards and a proactive, team-oriented approach are essential to succeed in this position.

Matching Summary

The role requires ensuring smooth daily restaurant operations while maintaining high standards of quality and customer satisfaction.

Skills & Requirements

Must-have

  • Daily restaurant operations management
  • Cash handling and financial controls
  • Guest complaint resolution
  • Collaboration with kitchen and reception
  • Staff supervision and leadership
  • Adherence to luxury service standards
  • Operational equipment management

Nice-to-have

  • High customer satisfaction focus
  • Team collaboration and support
  • Calm under pressure
  • Service consistency and quality focus
  • Personalized guest relations

Key Requirements

  • Conversational English intermediate-advanced
  • 3+ years experience in similar role
  • Experience in luxury hotels
  • Knowledge of Forbes, LQA, Virtuoso, AAA standards
  • Hygiene standards knowledge, minimum Distintivo H

Work Rights

Not specified

Tailored Resume

Cover Letter