Delivery Specialist Commercial And Operations

Leica Microsystems

Milton Keynes, United Kingdom
Fully remote
Customer satisfaction
Timely execution of service jobs
Sfdc and sap experience
The Service Delivery Specialist Commercial and Operations is responsible for the interface between the customers, the field service and the other internal teams, with the mission of customer satisfaction and timely execution of service jobs

Job Summary

  • The Service Delivery Specialist Commercial and Operations is responsible for the interface between the customers, the field service and the other internal teams, with the mission of customer satisfaction and timely execution of service jobs.
  • Key responsibilities include managing the On-Demand Service quote workflow, processing customer orders for Service Contracts, and managing maintenance plan jobs for Field Service Engineers.
  • Leica Microsystems offers a broad array of comprehensive, competitive benefit programs and is committed to providing enriching careers, recognizing the benefits of flexible, remote working arrangements for eligible roles.

Matching Summary

The Service Delivery Specialist Commercial and Operations is responsible for the interface between the customers, the field service and the other internal teams, with the mission of customer satisfaction and timely execution of service jobs.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Timely execution of service jobs
  • SFDC and SAP experience
  • On-Demand Service quote workflow
  • Manage maintenance plan jobs

Nice-to-have

  • Continuous improvement culture
  • Customer-centric approach
  • Innovative solutions
  • Team collaboration

Key Requirements

  • GCSE level or equivalent education
  • Experienced working within a similar role
  • Previous SAP and SFDC experience

Work Rights

Not specified

Tailored Resume

Cover Letter