Director, Claims

Farm Family Insurance

Omaha, NE, United States
Base: $98,300 - $135,000; bonus/equity: not specif...
Claims operations management
Customer experience enhancement
Process optimization leadership
The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments

Job Summary

  • The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments.
  • This role oversees end-to-end claims and agency service operations, ensuring high-quality outcomes and positive experiences for policyholders.
  • Farm Family offers a competitive compensation package along with professional development opportunities.

Matching Summary

The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments.

Salary

Base: $98,300 - $135,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program including health, dental, vision

Skills & Requirements

Must-have

  • Claims operations management
  • Customer experience enhancement
  • Process optimization leadership

Nice-to-have

  • Cross-functional collaboration skills
  • Change management experience
  • Mentorship and coaching abilities

Key Requirements

  • Eight to ten years of experience in claims operations
  • Demonstrated experience leading teams
  • Associate degree required

Work Rights

Not specified

Tailored Resume

Cover Letter