Guest Service Representative

Dow Event Center

Rochester, MN, US
Base: $13.50 - $16.50 ph; bonus/equity: not specif...
Ability to stand for long periods
Enforce facility policies and restrictions
Respond to emergencies and security issues
The Guest Services Representative ensures guests have a positive experience by greeting them, directing them to seats, and managing the Guest Relations Desk

Job Summary

  • The Guest Services Representative ensures guests have a positive experience by greeting them, directing them to seats, and managing the Guest Relations Desk.
  • Employees are responsible for enforcing facility policies such as no smoking or restricted access while maintaining safety and order during events.
  • This part-time role offers paid sick leave and requires flexibility to work evenings, weekends, and holidays at the Mayo Civic Center.

Matching Summary

The Guest Services Representative ensures guests have a positive experience by greeting them, directing them to seats, and managing the Guest Relations Desk.

Salary

Base: $13.50 - $16.50 per hour; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Ability to stand for long periods
  • Enforce facility policies and restrictions
  • Respond to emergencies and security issues
  • Clear verbal communication in English
  • Work flexible hours including weekends

Nice-to-have

  • Teamwork and professional initiative
  • Basic computer skills with Microsoft Office
  • Knowledge of fire safety procedures
  • Experience with two-way radio protocols
  • Problem-solving mindset for guest complaints

Key Requirements

  • High school diploma or GED preferred
  • Minimum one year customer service experience preferred
  • Physical ability to climb stairs and move quickly

Work Rights

Not specified

Tailored Resume

Cover Letter