Job Summary

• The Lead Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services.
• As the advanced escalation contact for customers, this position will respond to inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs in a timely and professional manner.
• Eligible employees can elect to participate in comprehensive medical benefits coverage, dental plans and vision coverage, health care and dependent care spending accounts, and a 401(k) plan with a generous company match.

Matching Summary

Salary

Base: $23.55 to $32.40; Bonus/Equity: Not specified; Benefits: Comprehensive medical benefits coverage, dental plans and vision coverage, Health care and dependent care spending accounts, Short- and long-term disability, Life insurance and accidental death & dismemberment insurance, Employee and Family Assistance Program (EAP), Employee discount programs, 401(k) plan with a generous company match, Employee Stock Purchase Plan (ESPP), Paid Time Off (PTO)

Skills & Requirements

Key Requirements

• 7-10 years of progressively responsible experience
• experience in waste disposal, chemistry, or related field
• Ability to read, analyze, and interpret complex documentation

Work Rights