Part-time Office Administrator

Aptive Pest Control

Philadelphia, Pennsylvania, US
Base: $20 ph; bonus/equity: not specified; benefit...
Customer service experience
Administrative support experience
Strong verbal and written communication
This role plays a key part in customer retention and service efficiency by managing communication, resolving concerns, and maintaining accurate records

Job Summary

  • This role plays a key part in customer retention and service efficiency by managing communication, resolving concerns, and maintaining accurate records.
  • Responsibilities include partnering with customers, educating them on service expectations, and proactively supporting customer retention.
  • Collaborate across departments to coordinate and monitor scheduling, ensuring seamless service execution and the best possible customer outcomes.

Matching Summary

This role plays a key part in customer retention and service efficiency by managing communication, resolving concerns, and maintaining accurate records.

Salary

Base: $20 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Administrative support experience
  • Strong verbal and written communication
  • Proficient with Google Workspace or Microsoft Office Suite
  • Customer-first mindset

Nice-to-have

  • Hard-working
  • Innovative
  • Detail-oriented
  • Creative team player
  • Accounts receivable experience

Key Requirements

  • 1-2 years customer service or administrative support experience
  • High school diploma or equivalent
  • Experience with CRM or customer service platforms preferred

Work Rights

Not specified

Tailored Resume

Cover Letter