Hardware Sustaining Engineer

DigitalOcean

Austin, United States
Base: $83,000 - $104,000; bonus/equity: eligible f...
On-site
Hands-on cloud infrastructure experience
Server hardware and firmware knowledge
Python and bash scripting skills
The role involves supporting the operational lifecycle of server hardware, cabling, and networking components within a mega-scale data center environment

Job Summary

  • The role involves supporting the operational lifecycle of server hardware, cabling, and networking components within a mega-scale data center environment.
  • Candidates will act as Tier 2 escalation for operations teams while participating in a 24/7 on-call rotation to ensure top-tier hardware support.
  • DigitalOcean offers competitive compensation including base salary, performance bonuses, equity grants, and access to extensive learning resources like LinkedIn Learning.

Matching Summary

The role involves supporting the operational lifecycle of server hardware, cabling, and networking components within a mega-scale data center environment.

Salary

Base: $83,000 - $104,000; Bonus/Equity: Eligible for bonus and equity grants; Benefits: Flexible time off, EAP, conference reimbursement

Skills & Requirements

Must-have

  • Hands-on cloud infrastructure experience
  • Server hardware and firmware knowledge
  • Python and BASH scripting skills
  • 24/7 on-call rotation availability
  • Tier 2 escalation support capability

Nice-to-have

  • JTAG debugging and wire sniffing experience
  • Firmware troubleshooting expertise
  • Passion for constant improvement
  • Clear communication across stakeholders

Key Requirements

  • BS in Computer Science or Engineering degree
  • Experience operating mid-tier scale cloud infrastructure
  • Strong troubleshooting techniques in Python and BASH

Work Rights

Not specified

Tailored Resume

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