Platform Support Engineer (l1)

NTT AUSTRALIA PTY

Fully remote
Excellent customer service skills
Technical knowledge application
Experience with itsm ticketing
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The Platform Support Engineer provides critical first line support for internal users.
  • Join a company that embraces diversity and inclusion, allowing you to grow and thrive.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Technical knowledge application
  • Experience with ITSM ticketing

Nice-to-have

  • Ability to work in fast-paced environment
  • Excellent communication skills
  • Experience with ServiceNow platform

Key Requirements

  • Bachelor’s degree in Information Technology
  • Relevant ITIL certification
  • Entry level experience in technical support

Work Rights

Not specified

Tailored Resume

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