Gerente De Reservas

Sofitel Brisbane Central

Playa Mujeres, Mexico
On-site
Hotel reservation management
Revenue and upselling strategies
Pms system operation
This role involves maximizing room sales and revenue by implementing effective reservation and upselling strategies while ensuring accurate and timely booking confirmations

Job Summary

  • This role involves maximizing room sales and revenue by implementing effective reservation and upselling strategies while ensuring accurate and timely booking confirmations.
  • The position offers the opportunity to join an innovative and fast-growing international group committed to building new hotels and creating a global luxury brand.
  • Candidates will be part of a passionate team dedicated to delivering exceptional hospitality experiences and exploring new locations with each opportunity.

Matching Summary

This role involves maximizing room sales and revenue by implementing effective reservation and upselling strategies while ensuring accurate and timely booking confirmations.

Skills & Requirements

Must-have

  • Hotel reservation management
  • Revenue and upselling strategies
  • PMS system operation
  • Bilingual communication in English and Spanish
  • Group reservation coordination
  • Overbooking and availability monitoring

Nice-to-have

  • Team collaboration and autonomy
  • High attention to detail
  • Problem solving under pressure
  • Knowledge of luxury all inclusive resorts
  • Multitasking in dynamic environments

Key Requirements

  • Minimum 3 years experience in reservations
  • Experience with hotel PMS systems, preferably Opera
  • Exposure to front desk operations or direct sales
  • Fluent verbal and written English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter