A.P. Moller - Maersk is seeking an Air Product Operations Team Lead to manage a team of customer service representatives in the air freight sector. The ideal candidate will have extensive experience in logistics operations, particularly in air logistics, and will focus on delivering high-quality customer service while ensuring compliance with regulations
Job Summary
The role involves leading a team of Air Freight customer service representatives while ensuring high levels of customer satisfaction.
Candidates must ensure strict compliance with local and international regulations governing air cargo, including customs and security measures.
The position requires monitoring key performance indicators and implementing corrective measures to prevent recurring operational issues.
Matching Summary
Match Score: 85
A.P. Moller - Maersk is seeking an Air Product Operations Team Lead to manage a team of customer service representatives in the air freight sector. The ideal candidate will have extensive experience in logistics operations, particularly in air logistics, and will focus on delivering high-quality customer service while ensuring compliance with regulations.
Skills & Requirements
Must-have
5 years leading logistics operations teams
2 years air logistics operations experience
Strong knowledge of Excel and MS Office
Upper-intermediate English proficiency
Compliance with customs and dangerous goods regulations
Nice-to-have
Experience with CargoWise system
Ability to navigate ambiguity
Goal-oriented mindset
Collaborative cross-departmental approach
Key Requirements
Minimum 5 years leading logistics operations teams