The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships
Job Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
The Client Manager will oversee a specific client base, develop and maintain excellent client relationships, and ensure contractual obligations are met while planning and deploying ticketing strategies.
The role involves working closely with internal departments and clients to understand business initiatives, ensure accurate information flow, and develop marketing initiatives to maximize ticket sales.
Matching Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
Skills & Requirements
Must-have
Client relationship management
Ticketing systems knowledge
Develop ticketing strategies
Client service level agreements
Cross-functional collaboration
Develop post-event reports
Nice-to-have
Proactive problem solving
Inspiring and diverse culture
Passion for live entertainment
Adaptable to changing needs
Key Requirements
12-month fixed term contract
38 hours per week
Must be able to travel to office minimum 3 days a week