Customer Success Manager - Compass - Austin, Tx

Compass

Austin, Texas, US
Base: $26.54 - $29.48 + ph; bonus/equity: bonuses ...
On-site
2-3 years customer service experience
100% in-office work in austin texas
High-touch customer portfolio management
The role involves managing a portfolio of high-touch customers as their primary day-to-day contact for questions and issues

Job Summary

  • The role involves managing a portfolio of high-touch customers as their primary day-to-day contact for questions and issues.
  • Candidates will promote the adoption of Compass technology through 1:1 support, strategic recommendations, and group training sessions.
  • The position offers a competitive compensation package including bonuses, restricted stock units, and a full range of benefits like medical and 401(k) plans.

Matching Summary

The role involves managing a portfolio of high-touch customers as their primary day-to-day contact for questions and issues.

Salary

Base: $26.54 - $29.48+ per hour; Bonus/Equity: Bonuses and restricted stock units may be provided; Benefits: Full range including medical, dental, vision, 401(k), and paid leave

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • 100% in-office work in Austin Texas
  • High-touch customer portfolio management

Nice-to-have

  • Previous real estate industry experience
  • Live or virtual training experience
  • Enterprise technology proficiency
  • Passion for community building

Key Requirements

  • 2-3 years experience in customer service or operations
  • Must be located in Austin, Texas for in-office work

Work Rights

Not specified

Tailored Resume

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