Thermo Fisher Scientific is seeking a CRM Business Analyst in Budapest, Hungary, to manage Salesforce.com administration, support business processes, and collaborate with various stakeholders. The ideal candidate should have significant experience in Salesforce administration and strong analytical skills
Job Summary
The CRM Business Analyst is responsible for day-to-day Salesforce.com administration, documenting business requirements and standard operating procedures, and responding to technical questions from end users.
Responsibilities include supporting end user technical needs globally, serving as a primary point of contact for Salesforce.com administrative support, and developing/maintaining reports and dashboards.
The role offers a competitive compensation package, comprehensive health and well-being support, and opportunities for career growth and professional development.
Matching Summary
Match Score: 85
Thermo Fisher Scientific is seeking a CRM Business Analyst in Budapest, Hungary, to manage Salesforce.com administration, support business processes, and collaborate with various stakeholders. The ideal candidate should have significant experience in Salesforce administration and strong analytical skills.
Skills & Requirements
Must-have
Salesforce.com administration
End user technical support
SOP documentation
Reporting and dashboard development
User access and permissions management
Collaborate with IT partners
Nice-to-have
Service-oriented
Attention to detail
Prioritize work independently
Collaborative working style
Adaptable and self-directed
Key Requirements
5+ years of experience in Salesforce.com ecosystem
Bachelor’s degree in business, STEM, or equivalent experience
Experience developing end-user training and support documentation