Base: $100,100 to $134,200 py; bonus/equity: bonus...
Not specified
Sql for data extraction and transformation
Snowflake cloud-based data platform experience
Tableau dashboard and visualization development
Disney Streaming is seeking a Senior Customer Experience Analyst to enhance the guest experience during vacation planning at Walt Disney World. The role focuses on leveraging data analytics, storytelling, and strategic influence to improve customer interactions, requiring strong analytical skills and experience in SQL and data visualization
Job Summary
This role focuses on activating data assets to uncover actionable insights that enhance the Walt Disney World Customer experience.
The position sits at the intersection of strategy, analytics, and storytelling to influence key commercial and customer experience decisions.
Candidates will develop dynamic dashboards using Tableau and craft executive-ready presentations to connect insights to business actions.
Matching Summary
Match Score: 85
Disney Streaming is seeking a Senior Customer Experience Analyst to enhance the guest experience during vacation planning at Walt Disney World. The role focuses on leveraging data analytics, storytelling, and strategic influence to improve customer interactions, requiring strong analytical skills and experience in SQL and data visualization.
Salary
Base: $100,100 to $134,200 per year; Bonus/Equity: Bonus and/or long-term incentive units may be provided; Benefits: Full range of medical, financial, and other benefits
Skills & Requirements
Must-have
SQL for data extraction and transformation
Snowflake cloud-based data platform experience
Tableau dashboard and visualization development
Translating complex data into actionable insights
Cross-functional stakeholder management
Nice-to-have
Experience with Walt Disney World business processes
Knowledge of customer experience metrics like CSAT
Strong storytelling and executive presentation skills
Ability to work in fast-paced ambiguous environments