Customer Service Agents - Semibilingüe - Mérida

Concentrix

Merida, Mexico
Intermediate - advanced english level
Strong computer navigation skills
Ability to work under constant changes
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • We are looking for customer service experts and this role is the perfect opportunity for someone considering a career in customer services.
  • We offer endless career opportunities, clear paths for career development, competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Intermediate - Advanced English level
  • Strong computer navigation skills
  • Ability to work under constant changes
  • Multitasking skills
  • Excellent communication skills

Nice-to-have

  • Passion for doing good for other people
  • Compassionate customer interactions
  • Genuine problem solving
  • Human touch approach

Key Requirements

  • High School diploma or equivalent required
  • 6 months minimum experience in Call center customer service (Desired)

Work Rights

Not specified

Tailored Resume

Cover Letter