Collision Center Customer Service Representative

Hendrick Chrysler Dodge Jeep Ram Collision Center

Hoover, Alabama, US
Great pyy; benefits: pyid health insurance, 401k m...
Answer incoming phone calls professionally
Greet customers entering the dealership
Maintain organized and safe work area
The role is responsible for answering and directing incoming phone calls while greeting customers as they enter the lobby or showroom

Job Summary

  • The role is responsible for answering and directing incoming phone calls while greeting customers as they enter the lobby or showroom.
  • Employees will work directly with collision estimators to check in cars and maintain CSI at or above company standards.
  • Benefits include paid health insurance, 401k match, paid vacation, sick leave, holidays, and paid training.

Matching Summary

The role is responsible for answering and directing incoming phone calls while greeting customers as they enter the lobby or showroom.

Salary

Great pay; Benefits: Paid health insurance, 401k match, paid vacation, sick, holidays, paid training

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Greet customers entering the dealership
  • Maintain organized and safe work area
  • Accurate timekeeping system usage
  • Follow safety rules and regulations

Nice-to-have

  • Passion for delivering best customer service
  • Strong organizational and interpersonal skills
  • Experience in high volume environments
  • Teamwork through trust and respect
  • Commitment to continuous improvement

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Previous customer service experience desired
  • Basic computer skills required
  • Regular and predictable attendance

Work Rights

Not specified

Tailored Resume

Cover Letter