Principal Product Manager, It Service Management

Workday

Fully remote
Servicenow platform experience
Itsm and itil practices
Servicenow product roadmap
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization

Job Summary

  • As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
  • Your key responsibilities will include serving as a strategic advisor, defining ITSM transformation goals, and identifying new areas for ServiceNow utilization.
  • Workday is committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.

Matching Summary

As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • ITSM and ITIL practices
  • ServiceNow product roadmap
  • business analysis and requirements gathering
  • process optimization and continuous improvement

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • empathy and shared enthusiasm
  • innovative and scalable solutions

Key Requirements

  • 12+ years of experience in ServiceNow
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent experience
  • Proven record of driving platform adoption
  • Extensive experience with full life cycle development for ServiceNow customizations

Work Rights

Not specified

Tailored Resume

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