Job Summary

• As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
• To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
• Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

Salary

Base: $18.85/hour; Bonus/Equity: Monthly Incentive Program; Benefits: Health coverage, 401(K) with match AND Pension, Tuition assistance, PTO, Paid parental leave, Wellness programs, Employee discounts

Skills & Requirements

Key Requirements

• Prior customer service experience
• Call Center experience preferred
• Bilingual skills especially in Spanish a plus
• Excellent communication skills
• Advanced computer and multi-tasking skills
• Understanding of maps, GPS, traffic safety
• Proficiency in Microsoft Teams and Outlook
• High School diploma, GED or equivalent

Work Rights