Préposé(e), Service À La Clientèle / Guest Service Representative
jll.co.in
Montreal, QC, Canada
Exceptional customer service
Bilingual communication skills
Point-of-sale system experience
As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre
Job Summary
As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre.
This role is pivotal in creating memorable experiences for shoppers and retailers alike while supporting the centre's operational excellence.
You will serve as a knowledgeable resource for all centre services, amenities, and promotional activities, ensuring every interaction reflects JLL's commitment to outstanding service delivery.
Matching Summary
As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre.
Skills & Requirements
Must-have
Exceptional customer service
Bilingual communication skills
Point-of-sale system experience
Fast-paced environment
Conflict resolution skills
Nice-to-have
Proactive and solution-focused
Retail or hospitality experience
Multilingual abilities
Familiarity with mall operations
Key Requirements
High school diploma or equivalent
Previous cash handling and POS experience
Bilingual (French/English) written and oral communication
Flexible availability for weekends, evenings, holidays