Customer Success Manager

RELX (LexisNexis)

Multiple Locations
Base: $59,600 - $99,300; bonus/equity: $91,600 - $...
Customer engagement skills
Experience in saas
Fluency in english
You are the go-to contact post-sales for a customer

Job Summary

  • You are the go-to contact post-sales for a customer.
  • You ensure value and use of solutions/products to enable successful product adoption.
  • You are focused on customer engagement and their success and satisfaction in adapting our Elsevier solutions.

Matching Summary

You are the go-to contact post-sales for a customer.

Salary

Base: $59,600 - $99,300; Bonus/Equity: $91,600 - $152,800; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer engagement skills
  • Experience in SaaS
  • Fluency in English

Nice-to-have

  • Strong problem-solving skills
  • Ability to influence executives
  • Experience in training delivery

Key Requirements

  • University degree or equivalent experience
  • Publishing background preferred
  • Experience with product portfolio

Work Rights

Not specified

Tailored Resume

Cover Letter