German Speaking Senior Problem Manager

Unisys

Budapest, Hungary
Base: 44.200 huf monthly gross cafeteria; bonus/eq...
Hybrid
End-to-end problem management process
Itil best practices
Root cause analysis (rca)
As a German Speaking Problem Manager, you will own the end-to-end Problem Management process, ensuring proactive prevention, effective root cause resolution, and continuous service improvement

Job Summary

  • As a German Speaking Problem Manager, you will own the end-to-end Problem Management process, ensuring proactive prevention, effective root cause resolution, and continuous service improvement.
  • Key Responsibilities include leading proactive Problem Management using trend analysis, driving Root Cause Analysis (RCA), and contributing to Problem Review Boards.
  • Unisys offers hybrid working, a monthly cafeteria allowance, home office allowance, and private health insurance.

Matching Summary

As a German Speaking Problem Manager, you will own the end-to-end Problem Management process, ensuring proactive prevention, effective root cause resolution, and continuous service improvement.

Salary

Base: 44.200 HUF monthly gross cafeteria; Bonus/Equity: Not specified; Benefits: Home office allowance, Private Health Insurance

Skills & Requirements

Must-have

  • End-to-end Problem Management process
  • ITIL best practices
  • Root Cause Analysis (RCA)
  • Service stability improvement
  • Fluent German and English

Nice-to-have

  • Trend analysis and service insights
  • Stakeholder alignment
  • Continuous service improvement initiatives
  • Team collaboration

Key Requirements

  • 6–8 years of relevant experience
  • Strong experience in ITIL-based Service Management
  • Proven track record in driving RCA
  • Experience in complex, multi-stakeholder environments
  • Strong analytical, communication, and stakeholder management skills
  • BA/BS degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter