Overnight Front Desk Agent

Four Seasons Hotels Ltd

Houston, TX, United States
Guest check-in and check-out management
Handling guest inquiries and requests
Exceptional hospitality and professionalism
The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure

Job Summary

  • The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure.
  • This role handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Four Seasons offers a rewarding work culture with excellent mentoring, training, development opportunities, and benefits including medical, dental, vision insurance, and complimentary stays worldwide.

Matching Summary

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure.

Skills & Requirements

Must-have

  • Guest check-in and check-out management
  • Handling guest inquiries and requests
  • Exceptional hospitality and professionalism
  • Responding to guest complaints
  • Overnight shift availability

Nice-to-have

  • Cross cultural sensitivity
  • Customer service orientation
  • Guest centricity and personalization
  • Team collaboration
  • Knowledge of hotel services and events

Key Requirements

  • One plus years luxury hotel experience
  • Open availability including holidays and weekends
  • Experience in luxury hotel or similar environment

Work Rights

Not specified

Tailored Resume

Cover Letter