Patient Access Rep I

thealpha.careers

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Electronic health record management
Insurance verification and eligibility tools
Patient demographic and insurance data collection
Creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.
  • Provides extraordinary customer service by greeting patients and visitors, answering routine requests, and assisting with transportation, interpreter services, and appointment scheduling.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, paid time off, retirement plans, and career development programs.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronic health record management
  • Insurance verification and eligibility tools
  • Patient demographic and insurance data collection
  • HIPAA compliance and confidentiality
  • Customer service in healthcare setting
  • Cash payment handling and security
  • Use of EPIC electronic medical record system

Nice-to-have

  • Problem-solving and independent judgment
  • Strong organizational skills
  • Experience with patient liability estimation tools
  • Ability to handle high stress and multitasking
  • Knowledge of Medicare and government regulations
  • Excellent communication and interpersonal skills
  • Service recovery skills

Key Requirements

  • High School Graduate
  • None required for licensure or certification
  • Preferred experience with insurance verification tools and EPIC EMR
  • Ability to work part-time 20 hours per week with rotating weekends
  • CPR certification may be required
  • Notary training/licensure may be required

Work Rights

Not specified

Tailored Resume

Cover Letter