Customer Satisfaction Representative

Island Honda Inc

Medford, OR, US
Base: $20.00-$22.00; bonus/equity: not specified; ...
Not specified
Strong communication skills
Attention to detail and sense of urgency
Basic computer skills
Island Honda Inc is seeking a Customer Satisfaction Representative to enhance customer satisfaction processes within their dealership network. The role involves serving as a liaison between customers and the dealership, focusing on addressing concerns promptly and effectively

Job Summary

  • The role serves as a key liaison between the dealership and customers to ensure concerns are addressed promptly.
  • Employees will lead customer satisfaction improvement initiatives and follow up with customers within 48 hours.
  • The company offers competitive pay, medical/dental/vision plans, paid holidays, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Island Honda Inc is seeking a Customer Satisfaction Representative to enhance customer satisfaction processes within their dealership network. The role involves serving as a liaison between customers and the dealership, focusing on addressing concerns promptly and effectively.

Salary

Base: $20.00-$22.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Strong communication skills
  • Attention to detail and sense of urgency
  • Basic computer skills

Nice-to-have

  • Warranty Claims experience preferred
  • Collections experience highly preferred
  • Team player with positive attitude

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

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