Associate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, United States
Commensurate with education + experience
**
Troubleshooting end user computer problems
Resolving networking issues
Performing remote and onsite support
** The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide timely solutions for end-user computer and networking problems. The role requires a strong technical background, availability for on-call duties, and a focus on customer service. **

Job Summary

  • Provides accurate and timely solutions to end user computer and networking problems.
  • Responds to situations where standard procedures have failed in isolating or fixing problem equipment, software installations, or configuration changes.
  • The University of Arkansas for Medical Sciences (UAMS) offers amazing benefits and perks for benefits eligible positions.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide timely solutions for end-user computer and networking problems. The role requires a strong technical background, availability for on-call duties, and a focus on customer service. **

Salary

Commensurate with education and experience

Skills & Requirements

Must-have

  • Troubleshooting end user computer problems
  • Resolving networking issues
  • Performing remote and onsite support
  • 24/7 on-call rotation

Nice-to-have

  • Customer service experience
  • Teamwork and diversity focus

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Associates degree in Computer Science or related field
  • High School diploma plus 2 years experience
  • On-call and immediate response required
  • Work in excess of eight hours per day occasionally
  • Rotating weekend and holiday coverage
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter