Senior Soft Service Lead

JLL UK

Hyderabad, TS, India
Housekeeping management
Helpdesk management
Vendor sla preparation
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.
  • The Senior Lead – Soft Services is responsible for overseeing and managing non-technical facility services, ensuring operational excellence and customer satisfaction.
  • This role involves managing various areas including housekeeping, helpdesk, courier services, event management, and vendor relationships.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.

Skills & Requirements

Must-have

  • Housekeeping Management
  • Helpdesk Management
  • Vendor SLA preparation
  • Pest control & Hygiene Management
  • Sustainability Initiatives

Nice-to-have

  • Customer satisfaction
  • Continuous improvement
  • Teamwork and accountability

Key Requirements

  • Experience in Soft Services Management
  • Vendor Management Skills
  • Customer Service Focus

Work Rights

Not specified

Tailored Resume

Cover Letter