Customer Service Officer

AIG

Hong Kong, Hong Kong
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional image
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service

Job Summary

  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
  • The company values in-person collaboration as a vital part of its culture, fostering a supportive and connected environment.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Maintaining professional image
  • Good communication and written skills
  • Cantonese language proficiency

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset and can-do attitude
  • Self-motivated and eager to learn
  • Responsible and patient
  • Team player with good time management

Key Requirements

  • 1 year relevant work experience
  • Form 5 standard
  • PC literate and able to type fast
  • Able to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter