Technical Support Se

Fronius

Relevant technical education in electronics
Certification to work with electricity
Solid understanding of solar pv systems
Provide technical support and assistance by phone and email to installers and customers in the United States and Canada

Job Summary

  • Provide technical support and assistance by phone and email to installers and customers in the United States and Canada.
  • Liaise with Fronius USA LLC as well as service, sales, and repair center departments to resolve technical issues.
  • Accurately document all support cases including customer and internal communication while promoting the Fronius Way philosophy.

Matching Summary

Provide technical support and assistance by phone and email to installers and customers in the United States and Canada.

Skills & Requirements

Must-have

  • Relevant technical education in electronics
  • Certification to work with electricity
  • Solid understanding of solar PV systems
  • High volume phone and email handling
  • Strong verbal communication for troubleshooting
  • English C1 level and native Spanish

Nice-to-have

  • Microsoft Dynamics CRM experience
  • Willingness to travel nationally and internationally
  • Team player with strong work ethics
  • Upselling and upgrade evaluation skills

Key Requirements

  • Certification to work with electricity
  • Minimum C1 English language proficiency
  • Native Spanish language skills
  • Technical education in electronics or electrical installations

Work Rights

Not specified

Tailored Resume

Cover Letter