Sr. Servicenow Administrator

Alkami Technology

Base: $131,000 - $145,000; bonus/equity: not speci...
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5 years servicenow administration experience
Itsm/csm core process configuration
Flow designer workflow automation
** Alkami Technology is seeking a Sr. ServiceNow Administrator to manage and enhance their ServiceNow platform, focusing on customer experience operations and enterprise workflow automation. The ideal candidate should have a strong background in ServiceNow administration and a collaborative mindset to translate business needs into practical solutions. **

Job Summary

  • The Sr. ServiceNow Administrator is responsible for the day-to-day administration, configuration, and continuous improvement of the ServiceNow AI Platform to support customer experience operations.
  • This role involves building workflow automation using Flow Designer and business rules to reduce manual effort while ensuring alignment with operational priorities and compliance expectations.
  • Alkami offers a remote-first environment with unlimited paid time off, a 401(k) match, and a culture recognized as one of the best places to work in Fintech.

Matching Summary

Match Score: 75

** Alkami Technology is seeking a Sr. ServiceNow Administrator to manage and enhance their ServiceNow platform, focusing on customer experience operations and enterprise workflow automation. The ideal candidate should have a strong background in ServiceNow administration and a collaborative mindset to translate business needs into practical solutions. **

Salary

Base: $131,000 - $145,000; Bonus/Equity: Not specified; Benefits: Unlimited PTO, 401(k) match, remote-first

Skills & Requirements

Must-have

  • 5 years ServiceNow administration experience
  • ITSM/CSM core process configuration
  • Flow Designer workflow automation
  • REST API and IntegrationHub knowledge
  • ACLs and role-based security administration

Nice-to-have

  • JavaScript and Glide scripting skills
  • CMDB and discovery data maintenance
  • Experience in fintech or banking sectors
  • ITIL framework familiarity
  • Strong stakeholder partnership abilities

Key Requirements

  • Bachelor's degree in related field or equivalent experience
  • Minimum 5 years of ServiceNow administration experience
  • Eligible to work in the US without sponsorship

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter