**
Unisys UK is seeking a Lead Tech Field Engineer to provide high-level technical support for end-user productivity and service desk equipment. The role involves both remote and on-site support, requiring NV1 Security Clearance and strong customer service skills.
**
Job Summary
The role involves installing, diagnosing, maintaining, and servicing computer-related products including desktops, laptops, and peripherals at client locations.
Candidates must provide both remote and on-site Level 2 and Level 3 support for incidents and service requests that cannot be resolved by the Service Desk.
Success in this position requires managing physical support for end-user equipment such as headsets, smartphones, and tablets while maintaining high customer satisfaction.
Matching Summary
Match Score: 75
**
Unisys UK is seeking a Lead Tech Field Engineer to provide high-level technical support for end-user productivity and service desk equipment. The role involves both remote and on-site support, requiring NV1 Security Clearance and strong customer service skills.
**
Skills & Requirements
Must-have
Level 2 and Level 3 IT support
End User Productivity Equipment maintenance
Remote and on-site technical assistance
Nice-to-have
Strong problem-solving abilities
Excellent verbal communication skills
Motivated and enthusiastic attitude
Key Requirements
NV1 Security Clearance is mandatory
Experience in delivery of IT support services with KPIs