Member Service Rep - Coxhealth Plans

Lester E Cox Medical Centers

Springfield, Missouri, United States of America
Not specified; not specified; medical, vision, den...
High school diploma or equivalent
Excellent verbal communication skills
Proficient in multiple lines of business
The Member Service Representative will support multiple lines of business including Medicare, group, and Individual Marketplace by answering inquiries from providers and members

Job Summary

  • The Member Service Representative will support multiple lines of business including Medicare, group, and Individual Marketplace by answering inquiries from providers and members.
  • CoxHealth is a leading healthcare system recognized as one of Modern Healthcare's Best Places to Work five times and a Greatest Workplace for Women in 2023 and 2024.
  • The role offers comprehensive benefits including medical, vision, dental, and a retirement plan with employer match.

Matching Summary

The Member Service Representative will support multiple lines of business including Medicare, group, and Individual Marketplace by answering inquiries from providers and members.

Salary

Not specified; Not specified; Medical, Vision, Dental, Retirement Plan with employer match included

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Excellent verbal communication skills
  • Proficient in multiple lines of business

Nice-to-have

  • Experience in healthcare insurance environment
  • Call center experience preferred
  • Ability to work independently and collaboratively

Key Requirements

  • High School Diploma or Equivalent required
  • Customer service focused industry experience desired
  • Health care/insurance environment experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter