Project Manager, Customer Experience

Ridgeline

Remote, US
Remote
End-to-end implementation leadership
Cross-functional team coordination
Client stakeholder relationship management
Lead end-to-end implementations of Ridgeline’s enterprise cloud platform for investment management firms, partnering closely with internal teams and customer stakeholders

Job Summary

  • Lead end-to-end implementations of Ridgeline’s enterprise cloud platform for investment management firms, partnering closely with internal teams and customer stakeholders.
  • Coordinate cross-functional teams including consulting, engineering, product, and customer stakeholders to ensure seamless execution and build strong relationships with client stakeholders.
  • Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve documentation quality, communication clarity, and project management efficiency.

Matching Summary

Lead end-to-end implementations of Ridgeline’s enterprise cloud platform for investment management firms, partnering closely with internal teams and customer stakeholders.

Skills & Requirements

Must-have

  • End-to-end implementation leadership
  • Cross-functional team coordination
  • Client stakeholder relationship management
  • Project risk identification and mitigation
  • Leverage AI for project efficiency

Nice-to-have

  • Act like owners
  • Choose growth over comfort
  • Communicate with transparency
  • Assume positive intent
  • Bias toward action
  • Bring solutions not problems

Key Requirements

  • 5+ years of experience
  • Bachelor’s degree required
  • Work authorized in the United States
  • Domestic travel expected 25-50%

Work Rights

Work authorization required

Tailored Resume

Cover Letter