Aliaxis is a global leader in high-quality piping and fitting solutions, committed to reducing environmental impact and supporting community initiatives
Job Summary
Aliaxis is a global leader in high-quality piping and fitting solutions, committed to reducing environmental impact and supporting community initiatives.
The Customer Support Specialist will be the first point of contact for customers, managing orders, quotations, and inquiries while collaborating closely with internal teams to ensure timely delivery and excellent customer experience.
Employees enjoy flexible working hours, health and wellbeing programs, industry-leading paid parental leave, employee recognition, mentoring programs, and a strong focus on diversity, equity, inclusion, and workplace safety.
Matching Summary
Aliaxis is a global leader in high-quality piping and fitting solutions, committed to reducing environmental impact and supporting community initiatives.
Skills & Requirements
Must-have
Customer service and support
Order and data entry accuracy
Microsoft Office proficiency
ERP/CRM system usage
Customer complaint resolution
Collaboration with sales and production teams
Nice-to-have
Knowledge of ISO 9001 requirements
Strong communication and negotiation skills
Positive and adaptable team player
Problem solving and critical thinking
Attention to detail and analytical mindset
Flexible and resilient attitude
Key Requirements
2-3 years customer service experience
Experience in manufacturing or related industries
Proficient with ERP/CRM systems
Knowledge of ISO 9001 desirable
Exceptional verbal and written communication skills