Project Support Associate

GLOBAL PAYMENT HOLDING COMPANY

Not specified (assumed in-office based on the nature of the role)
Beta program coordination experience
Production escalation management
Merchant communication skills
Global Payments is seeking a Project Support Associate to facilitate coordination between Production Support and Development teams, primarily focusing on beta program management and production integration escalations. The role involves managing communication, tracking issues, and ensuring operational support for beta releases

Job Summary

  • The role serves as the primary coordination layer between Production Support and Development for Portico production integration escalations.
  • Candidates will manage merchant-facing operational support for beta releases, including collecting feedback and validating test outcomes.
  • Global Payments offers a comprehensive benefits package including medical, dental, vision care, paid time off, and retirement options.

Matching Summary

Match Score: 85

Global Payments is seeking a Project Support Associate to facilitate coordination between Production Support and Development teams, primarily focusing on beta program management and production integration escalations. The role involves managing communication, tracking issues, and ensuring operational support for beta releases.

Skills & Requirements

Must-have

  • Beta program coordination experience
  • Production escalation management
  • Merchant communication skills
  • Issue triage and tracking
  • Data gathering and analysis

Nice-to-have

  • Strong organizational discipline
  • Experience with payment technology
  • Ability to facilitate war rooms
  • Proactive stakeholder outreach

Key Requirements

  • Legal authorization to work in the United States without sponsorship
  • No visa sponsorship available for this position

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter