$75,092 - $86,355; not specified; benefits eligibl...
Student accounts operations
Customer service management
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
The University of Arkansas offers a comprehensive benefits package including university contributions to insurance, tuition waivers for employees and their families, 12 official holidays, and immediate leave accrual.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Salary
$75,092 - $86,355; Not specified; Benefits Eligible
Skills & Requirements
Must-have
Student Accounts Operations
Customer Service Management
Financial Compliance
System Implementation
Nice-to-have
Strategic Planning
Resource Allocation
Human Resources Management
Work-life Balance Culture
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
At least two years of customer service experience
At least two years of supervisory experience
At least two years of experience in higher education or financial setting
Must have proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the United States