Patient Access Representative L&d

St Joseph’s Health and Trinity Health

Base: $19.64-28.80; bonus/equity: not specified; b...
Exceptional customer service skills
Accurate demographic and insurance information
Explain financial responsibility clearly
The Patient Access Representative serves as the first point of contact for patients and families, providing exceptional customer service while ensuring accurate registration, insurance verification, and financial clearance

Job Summary

  • The Patient Access Representative serves as the first point of contact for patients and families, providing exceptional customer service while ensuring accurate registration, insurance verification, and financial clearance.
  • This role plays a critical part in supporting patient satisfaction, regulatory compliance, and timely reimbursement.
  • We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Matching Summary

The Patient Access Representative serves as the first point of contact for patients and families, providing exceptional customer service while ensuring accurate registration, insurance verification, and financial clearance.

Salary

Base: $19.64-28.80; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Accurate demographic and insurance information
  • Explain financial responsibility clearly
  • Collect patient payments
  • Maintain accuracy and confidentiality
  • Basic computer skills

Nice-to-have

  • Compassionate and transforming healing presence
  • Honoring the dignity of every person
  • Finding common ground and embracing differences

Key Requirements

  • High school diploma or equivalent
  • Previous healthcare registration experience preferred
  • Knowledge of insurance plans
  • Electronic health record systems experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter