Customer Transformation - Senior Analyst

PwC UK

Auckland, New Zealand
Discretionary bonus opportunities; generous referr...
2-4 years experience in service design or cx
Strong problem-solving and communication skills
Experience translating ambiguity into clear deliverables
Join a diverse team of experts supported by coaching and flexibility to solve important problems using world-leading technology including A.I

Job Summary

  • Join a diverse team of experts supported by coaching and flexibility to solve important problems using world-leading technology including A.I.
  • Work hands-on visually and analytically to co-create solutions with designers, technologists, strategists, and clients across banking, retail, and government sectors.
  • Enjoy rewards including discretionary bonuses, a $250 annual wellbeing allowance, flexible working options, and paid parental leave.

Matching Summary

Join a diverse team of experts supported by coaching and flexibility to solve important problems using world-leading technology including A.I.

Salary

Discretionary bonus opportunities; Generous referral bonuses; Retail discounts & deals

Skills & Requirements

Must-have

  • 2-4 years experience in service design or CX
  • Strong problem-solving and communication skills
  • Experience translating ambiguity into clear deliverables

Nice-to-have

  • Visual and creative capability
  • Confidence working with clients
  • Human-centred lens for transformation programmes

Key Requirements

  • 2–4 years' experience in service design, CX, or transformation
  • Relevant qualification in design, psychology, business, or related field
  • Available for work visa sponsorship

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter