Lead Service Delivery Manager

ERICSSON TELECOMMUNICATIONS PTE LTD

D01 Cecil, Marina, People’s Park, Raffles Place, 79 ROBINSON ROAD CAPITASKY 068897
Sgd 14,276 - 15,500 / monthly pm
**
Management skills
Relationship management skills
Microsoft excel
** Ericsson Telecommunications Pte Ltd is seeking a Lead Service Delivery Manager to oversee client relationships, ensure customer support service delivery, and manage business execution. The ideal candidate will have expertise in contract lifecycle management, financial analysis, and customer success. **

Job Summary

  • About this opportunity: Ericsson is currently seeking a Service Delivery Manager (SDM) to join our dynamic team
  • The SDM will play a crucial role in maintaining the client relationships and ensuring proper customer support service delivery
  • As an SDM, you will be responsible for the business execution and also the environmental, health, and safety performance of deliveries

Matching Summary

Match Score: 75

** Ericsson Telecommunications Pte Ltd is seeking a Lead Service Delivery Manager to oversee client relationships, ensure customer support service delivery, and manage business execution. The ideal candidate will have expertise in contract lifecycle management, financial analysis, and customer success. **

Salary

SGD 14,276 - 15,500 / Monthly

Skills & Requirements

Must-have

  • Management Skills
  • Relationship Management Skills
  • Microsoft Excel
  • Change Management
  • Customerfacing

Nice-to-have

  • Presales
  • Agile Methodologies
  • Agile
  • Strategy
  • SAP
  • Project Management
  • Trade Compliance
  • Team Management
  • Customer Satisfaction
  • ITIL
  • Delivery Management
  • Service Delivery

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter