Universal Agent Ambassador- Sports Illustrated Chicago Resort

CLUB View

Chicago, Illinois, US
Base: $16.00 - $16.60 ph; bonus/equity: commission...
High school diploma or equivalent
1+ year customer service experience
Strong written and verbal communication skills
The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and setting the tone for every guest interaction

Job Summary

  • The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and setting the tone for every guest interaction.
  • Responsibilities include managing lobby traffic, supporting front desk check-in processes, operating the PBX, and delivering elevated concierge-style service.
  • The role offers competitive hourly pay ranging from $16.00 to $16.60 plus commissions, along with comprehensive health and welfare benefits for eligible associates.

Matching Summary

The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and setting the tone for every guest interaction.

Salary

Base: $16.00 - $16.60 per hour; Bonus/Equity: Commissions and bonuses available; Benefits: Medical, Dental, Vision, 401k match, Paid Time Off (eligibility varies)

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • 1+ year customer service experience
  • Strong written and verbal communication skills
  • Ability to multitask in fast-paced environment

Nice-to-have

  • Vacation ownership industry experience
  • Reservation system knowledge
  • Hotel front desk operations background
  • Passion for creating memorable guest experiences

Key Requirements

  • High School diploma or equivalent
  • 1+ years of customer service experience
  • Prior hospitality or front desk experience preferred

Work Rights

Not specified

Tailored Resume

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