Principal Organized Customer Engagement Training Director

Exact Sciences

Madison, WI, US
Base: $136,000.00 - $232,000.00; bonus/equity: bon...
Organized customer engagement training
Account management training strategy
Blended learning solutions
Help change how the world prevents, detects and guides treatment for cancer by giving patients and clinicians the clarity needed to make confident decisions

Job Summary

  • Help change how the world prevents, detects and guides treatment for cancer by giving patients and clinicians the clarity needed to make confident decisions.
  • Lead the end-to-end training strategy for account management teams supporting organized customers, from onboarding through advanced enterprise engagement.
  • Exact Sciences offers a robust benefits package including paid time off, parental leave, retirement savings, wellness support, and health benefits.

Matching Summary

Help change how the world prevents, detects and guides treatment for cancer by giving patients and clinicians the clarity needed to make confident decisions.

Salary

Base: $136,000.00 - $232,000.00; Bonus/Equity: bonus eligible; Benefits: paid time off, parental leave, retirement savings, wellness support, health benefits

Skills & Requirements

Must-have

  • Organized customer engagement training
  • Account management training strategy
  • Blended learning solutions
  • Healthcare ecosystem understanding
  • Instructional design expertise
  • Performance data evaluation

Nice-to-have

  • Strategic thought partner
  • Inclusion mindset
  • Cross-functional collaboration
  • Vendor management

Key Requirements

  • Bachelor's degree required
  • 8+ years relevant experience
  • Healthcare ecosystem knowledge
  • Exceptional communication skills
  • Instructional design and adult learning principles
  • Strong analytical mindset
  • Proven project management skills

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter