Customer Support Reps - Ai Training - San Jose, Us
Prolific
Remote, US
Up to $30 ph; flexible hours; pyid tasks requiring...
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Years of high-volume customer support experience
Exceptional written english communication skills
Proven ability to de-escalate complex situations
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Prolific is seeking Customer Support Representatives to assist in training and evaluating AI models by leveraging their customer service expertise. The role is remote, offers competitive pay, and involves tasks like evaluating AI responses and simulating customer interactions.
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Job Summary
Prolific is building the biggest pool of quality human data in the world for AI developers and researchers.
Participants will be paid up to $30 per hour to train and evaluate cutting-edge AI models using real service expertise.
The role requires completing paid tasks that typically demand one hour of uninterrupted work to ensure high-quality data collection.
Matching Summary
Match Score: 75
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Prolific is seeking Customer Support Representatives to assist in training and evaluating AI models by leveraging their customer service expertise. The role is remote, offers competitive pay, and involves tasks like evaluating AI responses and simulating customer interactions.
**
Salary
Up to $30 per hour; Flexible hours; Paid tasks requiring one hour of uninterrupted work
Skills & Requirements
Must-have
Years of high-volume customer support experience
Exceptional written English communication skills
Proven ability to de-escalate complex situations
High typing speed and multi-source navigation
Sharp eye for logic and factual accuracy errors
PayPal account for receiving payments
Nice-to-have
Multilingual capabilities for translation evaluation
Experience with Zendesk or Salesforce Service Cloud
Familiarity with Confluence or Notion documentation tools
Ability to adjust tone based on customer personas
Expertise in creating realistic support dialogue flows