Love Encore Delivery Specialist

Suburban Subaru of Troy

Troy, MI, US
Base: $60,000–$80,000; bonus/equity: not specified...
Not specified (potentially hybrid)
Coordinate follow-up redelivery scheduling
Maintain subaru foundations certification
Utilize dynamic delivery checklist resources
Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist to enhance customer experiences for new Subaru owners by providing in-depth knowledge of vehicle features and ensuring follow-up support. The role focuses on improving customer retention through exceptional service and engagement within the dealership

Job Summary

  • The role ensures new Subaru owners gain a deep appreciation of all vehicle features through coordinated redelivery programs.
  • Employees are expected to maintain Subaru Foundations Certification and participate in continuing product education to serve as subject matter experts.
  • The position offers a projected annual pay range of $60,000–$80,000 along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 75

Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist to enhance customer experiences for new Subaru owners by providing in-depth knowledge of vehicle features and ensuring follow-up support. The role focuses on improving customer retention through exceptional service and engagement within the dealership.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Coordinate follow-up redelivery scheduling
  • Maintain Subaru Foundations Certification
  • Utilize Dynamic Delivery Checklist resources
  • Educate sales team on vehicle features
  • Track Love-Encore survey results

Nice-to-have

  • Lead with HEART cultural values
  • Create video or photo content
  • Assist with service appointment scheduling
  • Provide exceptional customer experience
  • Address product questions proactively

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Subaru Foundations Certification required

Work Rights

Not specified

Tailored Resume

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