Senior Salesforce Administrator

Dentsu B2B APAC

Bangalore, India
5+ years salesforce administrator experience
Sales cloud certification required
Lightning and flow creation experience
The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation

Job Summary

  • The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation.
  • Responsibilities include executing configuration changes such as Flows, approval processes, and dashboards while troubleshooting user issues in an agile environment.
  • The ideal candidate will establish best practices, maintain documentation, and evaluate new Salesforce releases to drive platform improvements.

Matching Summary

The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation.

Skills & Requirements

Must-have

  • 5+ years Salesforce Administrator experience
  • Sales Cloud certification required
  • Lightning and Flow creation experience
  • Global user base administration
  • Agile project management practices

Nice-to-have

  • ITIL Foundation certificate or experience
  • Creative problem-solving abilities
  • Strong negotiation and communication skills
  • Empathetic and professional manner
  • Experience with large global organizations

Key Requirements

  • Certified Salesforce Administrator
  • Sales Cloud certification essential
  • 5+ years of Salesforce Admin experience
  • Experience with Lightning and App development
  • ITIL Foundation certificate (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter