Residential home improvement install project management
Job site inspection and quality assurance
Customer experience resolution and communication
The Area Installation Specialist is responsible for managing the entire customer experience throughout the install job life cycle
Job Summary
The Area Installation Specialist is responsible for managing the entire customer experience throughout the install job life cycle.
Key duties include conducting Job Site Inspections to ensure work meets industry construction standards and resolving customer complaints.
The role requires assessing pre-existing conditions, performing product affirmations, and making decisions to prevent cycle-time delays.
Matching Summary
The Area Installation Specialist is responsible for managing the entire customer experience throughout the install job life cycle.
Salary
Pay range: $24 - $28 per hour; Location specific: California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), Washington; Other locations: Not specified
Skills & Requirements
Must-have
Residential home improvement install project management
Job site inspection and quality assurance
Customer experience resolution and communication
Nice-to-have
Construction or home improvement industry experience
Strong negotiating skills for scope changes
Collaborative leadership with service providers
Key Requirements
Must be eighteen years of age or older
Must be legally permitted to work in the United States
5 years minimum work experience preferred
Bachelor's degree or equivalent knowledge preferred
Work Rights
Must be legally permitted to work in the United States