Customer Journey Expert/business Analyst For Global Fraud @ing Hubs Romania

23

Bucharest, Romania
Not specified
5+ years banking industry experience
Global stakeholder leadership skills
Api design and technical background
ING Hubs Romania is seeking a Customer Journey Expert/Business Analyst for its Global Fraud Management team. The ideal candidate will have extensive experience in the banking industry, a strong technical background, and the ability to drive global change initiatives in authentication and consent processes

Job Summary

  • The role involves acting as a senior business counterpart for global Authentication & Consent platforms within the fraud prevention domain.
  • You will drive global standardization, translate EU regulations into actionable requirements, and lead complex change initiatives across multiple countries.
  • The position requires strong analytical skills to simplify complex topics for senior stakeholders while collaborating closely with IT delivery teams.

Matching Summary

Match Score: 85

ING Hubs Romania is seeking a Customer Journey Expert/Business Analyst for its Global Fraud Management team. The ideal candidate will have extensive experience in the banking industry, a strong technical background, and the ability to drive global change initiatives in authentication and consent processes.

Skills & Requirements

Must-have

  • 5+ years banking industry experience
  • Global stakeholder leadership skills
  • API design and technical background
  • Regulatory translation to requirements
  • Product backlog prioritization

Nice-to-have

  • Experience with sequence diagrams
  • Flow diagram analysis skills
  • Master's degree in related field
  • Proactive mindset and self-organization
  • Strategic thinking capabilities

Key Requirements

  • 5+ years of experience in banking industry
  • Strong knowledge of banking business processes
  • Hands-on experience working with IT delivery teams

Work Rights

Not specified

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