Strong communication skills for international clients
Experience handling inbound calls and email cases
Ability to work us shift including weekends
The role serves as the primary point of contact for assigned Wisely clients, managing inquiries related to card usage, eligibility, and load procedures
Job Summary
The role serves as the primary point of contact for assigned Wisely clients, managing inquiries related to card usage, eligibility, and load procedures.
Employees must ensure compliance with industry-specific standards and adhere to agreed Service Level Agreements while resolving client issues efficiently.
The position requires flexibility to work additional hours, including weekends, during the busy open enrolment period to meet client deliverables.
Matching Summary
The role serves as the primary point of contact for assigned Wisely clients, managing inquiries related to card usage, eligibility, and load procedures.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Strong communication skills for international clients