Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
This role offers a permanent, full-time position within EML's Specialised Insurance Group supporting the Hospitality Industry Insurance portfolio
Job Summary
This role offers a permanent, full-time position within EML's Specialised Insurance Group supporting the Hospitality Industry Insurance portfolio.
You will manage a portfolio of physical and psychological claims while determining liability and implementing recovery strategies to help injured workers return to work.
The company provides a diverse culture with flexibility to work from home up to 3 days per week after month three.
Matching Summary
This role offers a permanent, full-time position within EML's Specialised Insurance Group supporting the Hospitality Industry Insurance portfolio.
Salary
Not specified; Generous discounts; Annual incentive scheme + salary reviews
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
Nice-to-have
Allied health or rehabilitation background
Experience with mental health claims
Strategic decision-making abilities
Key Requirements
Extensive customer service experience
Allied health or case management experience (advantageous)